As soon as you place your order, Mark’s team will get smoking and dispatch to you within two working days.
If you have any questions at all, (though we’d prefer them to be Chesil related), call Mark on 01308 456 306.
Our delivery system
We use a courier service to make sure everything gets to you safe and sound. Your goodies are popped into a woollen sleeve with an ice block to keep them chilled and protected, so that they arrive in perfect condition. We don’t usually send out on Fridays because our meat and fish need to arrive fresh and delicious, but for a £19 fee, we can arrange for special Saturday delivery.
You can leave instructions for our lovely courier in case there’s no one home when he/she gets there.
Delivery is free for all orders over £100, otherwise the delivery cost depends upon the weight of your order. We can send our goodies to Europe – so you can have kippers in Courchevel or duck breast by the Danube. There is a drawback – it’s a bit more expensive then sending them to Bognor Regis – so please ring us for a quote.
If you subscribe to our Smoking Club to receive a monthly delivery, we’ll send you a reminder email before we send any more goodies out, so you can come here and edit your order each time. The bigger the box, the better the value, as the size of your discount depends on the total price of your basket. Though we can’t imagine why you’d ever want to, our cancellation policy is simple, just give Mark a call on 01308 456 306. Please note that you’re signing up to a minimum of three months and we cannot accept cancellations unless your reasons for cancelling are within our standard terms and conditions. Please click here to read our full terms and conditions.
If you want to send some cracking smoked goods to a friend, we give you the option at the checkout to send as a gift. Click this and you’ll be able to choose a special note to go inside.
If you subscribe to our marvellous box scheme, we’ll give you the chance to send a FREE pressie to a friend. When you receive your first goodie box, you’ll find a voucher inside with the value and a code on it. Simply pop along to our website, place an order like you normally would and at the checkout, type in your friend’s address and the voucher code. Bob’s your uncle, a very chuffed friend.
Box schemes are paid by monthly direct debit and we’ll email you a reminder before we send your goodies out, which will give you the chance to ring Mark on 01308 456 306 to adjust your order, should you need to. The bigger the box, the better the value, as the size of your discount depends on the total price of your basket.
Our cancellation policy is simple, we can't imagine why you'd every want to, but just give Mark a call 01308 456 306. Please note that you’re signing up to a minimum of three months and we can’t accept cancellations unless your reasons for cancelling are within our standard terms and conditions.